All posts filed under: Resources For TaskRabbits

TaskRabbit Community Meet-Up at HQ

Last week we invited Bay Area TaskRabbits to drop by our San Francisco office for a good, old-fashioned meet-up. Forty-five TaskRabbits attended along with twenty TaskRabbit staff members, and a great time was had by all. The evening started simply enough with everyone grabbing a name tag and a slice of pizza. TaskRabbits began meeting each other and mingling with the team, and before long the room was abuzz with excited conversation. TaskRabbits exchanged stories about tasks and how they got started — some folks had been TaskRabbits for more than two years, while others were brand new. TaskRabbit staff joined the discussions, and everyone appreciated being able to connect in-person over the experiences and community we all share. In another room, our talented designer Nazir set up lights and a backdrop for any TaskRabbit who wanted a professional headshot taken for their profile. When the pizza was gone, it was time to get down to business and talk TaskRabbit — the website, the experience, the community, and anything else people wanted to discuss. Our …

Business Task

Takin’ Care of Business: Tips for Business Tasks

Every day, more and more businesses are turning to TaskRabbit for help. Whether they need a great customer service representative, an efficient and organized office manager, or a sales whiz, businesses know they can find trustworthy and professional TaskRabbits to get the job done. If you like working in an office setting or want to expand your professional network, look for longer-term opportunities by selecting the “Jobs” filter on the right side of the Open Tasks page. Doing a great job on a business task requires special considerations. Here are a few things to keep in mind: Write a great cover letter To apply for the longer-term business tasks under the “Jobs” filter, you’ll need an up-to-date LinkedIn profile and an awesome cover letter. Your cover letter should highlight your work experience and relevant skills, as well as your enthusiasm to help. Do some research on the business before you write your cover letter so you can show them that you care about their mission and that you’re excited contribute. Be mindful of office etiquette …

Professional Profiles

Putting the “Pro” in Profile

When a TaskPoster looks at your profile, they’re trying to figure out if you’re the best TaskRabbit for their task. Do you have the skills they need? Have you done this type of task before? Are you friendly, reliable, and eager to help? If your profile answers these questions with a “Yes!” then you’ll have no trouble picking up tasks. There are three main components to the TaskRabbit profile: your picture, your “About Me” section, and links to your other sites. Let’s take a closer look at each part… A Picture Says a Thousand Words Your picture is your first chance to make a good impression on the TaskPoster, so you should choose a picture that helps you market your skills and interests. If you’re a great handyman, post a picture of yourself working with your tools. If you want to do tasks for businesses, snap a photo of yourself in your best shirt and tie. Whatever your speciality may be, your picture should exude professionalism and neighborliness. Be sure your smiling face is clearly …

Find the right tasks for you

Getting the Tasks You Really Want

We see a wide variety of tasks on TaskRabbit — everything from painting a fence to pranking a co-worker. There are also different ways to get assigned to a task, and different ways to calculate payment. At the same time, you’re looking for tasks that match your skills, interests, schedule, and location. So how do you find the right task for you? Here are some tips to get you looking in the right places: Use the Filters on the “Open Tasks” Page You have three very useful filters when you click the “See Open Tasks” button. First, along the right side of the page you’ll see the “Categories” filter, which allows you to check and uncheck boxes so that only your favorite types of tasks are displayed. Second, use the “Assignment Type” filter if you’re looking to pick up tasks with one click (Quick Assign), or if you prefer to name your own payment (Open for Bids). Third, try zooming in and out on the map in the upper right corner. The list of open tasks …

Customer Service Be Helpful

Every Task is a Customer Service Task

Customer Service is the art and science of providing a great experience for a customer. When you’re assigned to a task, no matter what the task description says, that’s your job: provide a great experience for the TaskPoster. You’re probably wondering, how do we define “a great experience” on TaskRabbit? Here’s how: It’s All About Communication Good communication is essential at all points of a task — before, during, and after. You need to communicate with your TaskPoster before you start a task so you two can get on the same page about what needs to be done and when it needs to be completed. You should keep your phone handy during a task in case the TaskPoster needs to reach you, or simply to update them about your progress. Then, when the work is done, talk to your TaskPoster to confirm that they’re satisfied and thank them for hiring you — so they’ll hire you again! Focus on the Customer in Customer Service Every task is different, and every TaskPoster is different. If you …

Trouble-Shooting Tasks

Trouble-Shooting Tasks

I picked up a task the other day that looked fairly simple: pick up an order of huevos rancheros and deliver them down the street. Easy, right? Not so! First, it was pouring rain outside, so my pleasant little walk became not-so-pleasant. Once I got to the delivery location, I found out that the drop-off address was on the 22nd floor of the building, and I was not allowed upstairs. Plus, since it was a surprise delivery, I did not have contact information for the recipient. Yikes! Luckily everything turned out alright with my delivery task, but as I stood there dripping wet in the lobby of this very tall building, I realized it’s important to know what to do when things don’t go exactly as you planned… Your First Resource for Help: Yourself! When you applied to become a TaskRabbit, we chose you because we trust you. We trust that you’ll make the right decisions when doing a task, because you’re neighborly and awesome. Your TaskPosters chose you for the same reason: they trust …