When Your Employees Thrive, So Does Your Business

The foundation of the TaskRabbit office culture? We break bread together.

In her last Huffington Post column, Leah came out strong in favor of company culture. She quickly debunked the myth that a positive company culture can continue to grow organically over time, and underscored the role of culture in everything from recruiting to marketing. This is a favorite topic of our illustrious founder and CEO, so it didn’t surprise us to see her dive even deeper into culture last week in her latest column. In “When Your Employees Thrive, So Does Your Business,” Leah trumpets the importance of creating the kind of working environment that makes employees happy, productive, and creative. Here’s a quick look:

As founder and CEO of an early stage tech startup, I get to decide exactly what our office is like. From the SOMA location within a short stroll of some of San Francisco’s best restaurants to the color of the walls (neon green, bright blue, and stark white), I get to help design the space where we work and play and grow. It’s a luxury most people will never have, one that I don’t take for granted. As any HGTV enthusiast could tell you, the process of designing a workspace from scratch is exciting, but as a founder I know it’s more than that. This is the home base that will take TaskRabbit to the next level, a place that will see successes and struggles, frustration and triumph, and new bonds formed between members of a rapidly growing team. The right environment lifts teams up and helps them thrive, it’s way more than fancy paint and ping-pong tables.

When I first set out to help forge the TaskRabbit culture, I identified three primary objectives:
1. Develop prime conditions to attract amazing talent and help them thrive.
2. Encourage a symbiotic relationship between culture and brand.
3. Create the kind of office I want to come to every single day.

So how do we go about satisfying these objectives at TaskRabbit? Sure, we have our ping-pong tables, Nerf guns, and video games, but that’s just the start. There are a myriad of constantly evolving factors that contribute to our office culture. One of the most central? Food. When we were a smaller team, we made sure everyone cleared their schedules for a family-style lunch. These days, it’s not always possible for our 50+ team members to eat together, but we’ve added plenty of communal tables so smaller groups can dine together. Our two kitchens are always stocked with tasty things (from seaweed snacks to string cheese, and yes — the obligatory baby carrots), Philz coffee (an office favorite), and plenty of booze. Many small business owners fear the effects of alcohol in the office (a belief which usually leads directly to some really out-of-control holiday parties), but we know better. We’re a tight-knit team that works long hours, and we cherish our happy hours so much that we installed a kegerator. Read the rest at the Huffington Post.

 

jamiev2014

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