Task of the Week: Attend A Party For Me (And Skype Me In)

Photo Credits: maltman23

Photo Credit: maltman23

 

David found a creative answer to the age-old problem of wanting to be in two places at the same time. While he was hanging out in Seattle, some friends were having a party in San Francisco, and David wanted to attend. He hired a Tasker, Tony, to walk around the party with an iPad so David could Skype with his friends while he was in Seattle. Tony made a sign that had David’s face on it and David’s friends flocked to him to share a conversation with their missing pal via video chat. Meanwhile, David got to soak in the ambiance of the party and feel like he was a part of the crowd. Nice work!

Task of the Week: Bring Me Spare Car Key After I Jumped In A Lake

Bring Me Spare Car Key After I Jumped In A Lake

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It’s the lazy, hazy days of summer and we hope you’re squeezing in some quality vacation time before buckling down to work and school. The Task of the Week reminds us that sometimes our mind checks out on vacation, too. Know that TaskRabbit has your back if you ever need us.

Enjoying a week off with the family, Rob jumped into the lake with his car key, rendering the transponder useless. Stuck 150 miles from home and needing to get his kids back for swim practice the next day, Rob put out an SOS signal to TaskRabbit. Tasker Greg picked up the spare car key from Rob’s house and drove it out to the stranded family with gorgeous scenery keeping him company on the long drive.

Remember to empty your pockets before diving in, and be safe out there! Especially if someone tells you to go jump in a lake. Or take a long walk off a short pier. Or, yeah. Happy Tasking!

Task of the Week: Find The Guy I Met On A Plane Yesterday

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It’s a scene straight out of Hollywood – Cody met someone special (Amine) this Tuesday during his flight from Marrakech to Madrid, en route to his vacation in Barcelona. There was an instant connection, one Cody describes as “not a ‘nice to meet you’ connection, but rather a ‘we are going to change our flights, spend the weekend together and potentially the rest of our lives together’ connection. Life is crazy sometimes.” Too starry-eyed to exchange information on the plane, the two ultimately lost sight of each other in the chaos of  security and customs in Madrid.

But Cody knew where Amine was staying in Manhattan, so on Wednesday he hired TaskRabbit to stand outside the building in NYC with a sign saying “Amine from Morocco: I have a message for you from Cody.” The plan was to then have the Tasker give Cody’s contact information to Amine. Armed with a description of Amine, the building address, and a sign, the Tasker stood his ground, talked to the doormen of various shifts, and was going to try again later that evening when Cody messaged to say that Amine had just contacted him via other channels! Amine tracked Cody down on his own; not, as you might suspect, by using a TaskRabbit to scour the internet for Cody’s information, but remembering a picture of the place Cody stayed in Marrakech, Amine searched to find the hotel with the pool he saw on Cody’s phone. When he found the pool, he was able to track down Cody, who will be joining Amine next week in NYC. They plan on reaching out to their Tasker while there. We’re thrilled for them both and are excited to see the creative ways people use TaskRabbit help them live smarter.

TaskRabbit Partners with the White House on Disaster Response & Recovery Efforts

Today, TaskRabbit visited the White House to unveil a new partnership as part of The White House Innovation For Disaster Response and Recovery Initiative Demo Day. TaskRabbit is partnering with federal and local officials to offer the services of the TaskRabbit community during times of disaster or emergencies. Today’s event brought together technologists, entrepreneurs and members of the disaster response community to showcase tools that will make a substantial impact during large-scale emergencies. TaskRabbit is excited to play a role in this important initiative.

The new tool, The TaskRabbit Needs for First Responders Program, is a simple, mobile web product where authorized first responders can post a need for help during times of emergency and be connected to our community of 30,000 background-checked and fully vetted Taskers, who can then volunteer their services in real time.

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This tool is simply formalizing how neighbors are helping neighbors naturally in our community during times of emergency. During Hurricane Sandy in 2012, we saw our community in the Northeast come together to help one another; Our Taskers assisted with tree removal, taking pictures of damaged property, and transporting donations to those impacted.

Local officials interested in joining the pilot program can email DisasterRelief@TaskRabbit.com with a brief explanation of how they would like to see it implemented.

Task of the Week: Buy Cards for Sick Six-Year-Old Boy

Get your handkerchiefs ready, because this week’s task may make you tear up. This week, a Boston company hired one of our Taskers to purchase 100 birthday cards. They passed these cards around their office for signing and then mailed them to a six-year-old boy with inoperable brain cancer. The soon-to-be six year old, Danny, loves getting mail to cheer him up.

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Danny’s birthday is Friday, July 25. If you’d like to participate, you can mail a card to Danny Nickerson, P.O. Box 212, Foxborough, MA, 02035


Here’s a photo of Danny, courtesy of Danny’s Warriors’ Facebook group.

SOME OF OUR FAVORITE TASKS FROM THE NEW TASKRABBIT

It’s officially been a week since we launched The New TaskRabbit. Everyone knows we’ve always been obsessed with the creative ways people use our service. But, with the new product, we weren’t sure if this quirkiness would continue. Well, we were pleasantly surprised to find that it definitely did. 

It turns out a more automated model doesn’t stop people’s creative juices from flowing when it comes to task inspiration. Here are some of our favorite tasks from the past week: 

Mail My Marriage Certificate From Seattle To Illinois

Deliver Two Pregnancy Tests to Me In NYC

Help Me Clean Up My Daughter’s Apartment After A Break-In 

Delivery Preparation H To My Hotel Room 

Help Me Plan My Post-Gym Date In Long Island City 

Wait In Line For Us At The Hollywood Forever Cemetery 

Prank Call My Friend 

How creative can you get? 

An open letter to the TaskRabbit community from our founder and CEO

To the TaskRabbit Community:

It’s been five days since we launched The New TaskRabbit in the US, and in that time, we’ve received both positive and negative feedback. We have listened and made every effort to respond to questions in a timely manner. I wanted to take the opportunity to directly address a few things.

The facts.

First, our Taskers and Clients are super passionate about what we are building. As a founder, this is pretty awesome to see. Second, you can’t communicate enough when it comes to big product changes (five emails, webinars, and a cross-country trip for in-person product demos just aren’t enough sometimes). Third, pleasing millions of users simultaneously is impossible. And finally, change is hard, period.

We hear you!

The majority of the feedback we’ve received has been positive and both Taskers and Clients are excited about the new product. We’re hearing that Clients are enjoying the new seamless posting flow – knowing who will complete their task, when it will get done and how much they’ll pay within minutes –  and that Taskers are able to stack their days with tasks like never before. In fact, a look at the data in general shows that the opportunity for work among our most active Taskers has increased by 400 percent. And specifically, as an example, one of our Elite Taskers in Boston was hired 19 times in one day.

As with any change, we’re also hearing there is some confusion. For example, some Clients are having difficulty finding Taskers who are available for tasks that must be completed at a specific day and time. On the flip side, we’re hearing some Taskers are confused about the matching algorithm, and are concerned that they won’t make the same amount of money with the new product.

We are acting quickly on your feedback.

TaskRabbit has always been a community-driven company and has built its product based on our users’ needs. In fact, the company name “TaskRabbit” was actually chosen by our community in 2009. Since the launch of The New TaskRabbit, we’ve been gathering each and every piece of feedback – good and bad – so we can continue to evolve the product to match your needs.

We have prioritized the most important pieces and you can expect to see a new scheduling filter so only Taskers who are available when Clients specifically need them are shown, and an improved, clearer experience for “rescued” tasks by the end of the week.

So, what happens next?

We continue to evolve the product together. We made a big change last week, but it was just the beginning. This change was necessary for TaskRabbit as our previous platform was not sufficiently matching the explosive demand growth we are experiencing.

In the first five days, we’ve already gathered enough feedback to make iterations on The New TaskRabbit to better meet our community’s needs. This is something we will continue to do in the coming days and weeks. It’s just a part of our DNA.

My vision is to revolutionize how work gets done on a global scale.  As with any huge vision, we won’t be able to achieve it overnight. But, I am committed to delivering on this vision to ensure we continue to have a positive impact on people’s lives.

We invite your feedback as we continue to enhance our product, allowing  you to live and work smarter.

Leah Busque, Founder & CEO, TaskRabbit